First of all, we promised that all the products are brand-new.
Secondly, we have inspected quality before leaving the factory, those include but not limited to specifications, appearance, function, package, accessories and so on.
Thirdly, we package the products by superior high quality carton or wooden case to ensure the completeness and low delivery loss.
If you have any problems when receive the products, pls kindly contact our aftersales team.
We only support world-famous Express companies (EMS, DHL, UPS, FedEx etc.), faster and safer by airline, except Long range detectors which set batteries inside (TX-MPI, VR1000BII, VR Long Range King). For reducing our shipping fee, large size articles (Walk Through Metal Detector, X Ray Baggage Scanner, Needle Metal Detector etc.) will go Ocean shipping.
Within one month, if you’re not satisfied with product or product damaged (Not man-made), you could change unconditionally. Return shipping cost on buyer's account.
12 months warranty for all accessories and lifelong service. Online video instruction and training is available